CX Passport Podcast Artwork Image

CX Passport

Rick Denton

👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. 🎬Subscribe here and on YouTube youtube.com/@cxpassport🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash (or more!) of travel talk in each episode.🧳Hosted by Rick Denton, CX Passport will bring Customer Experience and industry leaders to get their best customer experience insights, stories and hear their tales from the road...whether it’s the one less traveled or the one on everyone’s summer trip list. Rick serves as the Managing Principal for EX4CX - Execution for Customer Experience and believes the best meals are served outside and require a passport.
If you like CX Passport, I have 3 quick requests:

✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport

✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com

✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/services


I'm Rick Denton and I believe the best meals are served outside and require a passport


🖱️Sign up at www.cxpassport.com and never miss an episodeWant more great Customer Experience? Visit www.ex4cx.com to learn how EX4CX enables companies to achieve Customer Experience Transformation, guiding them to stop Survey & Score and start Listen & Act, using a Total Voice of the Customer approach. Music: Funk In The Trunk by Shane Ivers

CX Passport is a podcast for customer experience professionals that focuses on the stories, strategies, and solutions needed to create and deliver meaningful customer experiences. It features guests from the world of CX, including executives, consultants, and authors, who discuss their own experiences, tips, and insights. The podcast is designed to help CX professionals learn from each other, stay on top of the latest trends, and develop their own strategies for success.

Episodes
The one with CX automation - Jasen Williams Global VP Corporate Marketing Verint E168May 21, 2024
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The one with the (CX) Pet Shop Boys - Scott Lee Holloway, VOC Manager APS Bank (Malta) E167May 14, 2024
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The one with the customer support great day - Jordan Hooker CX #OpenToWork E166May 07, 2024
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The one where org design gets in the way - Silvana Buljan Executive Director Bond EMEA E165April 30, 2024
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The one with the Disney Wisdom - Francesca Tempestini - Employee Experience Advocate E164April 23, 2024
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The one with Customer Trust - Ilenia Vidili Customer Centricity Advisor E163April 16, 2024
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The one with LEGO Serious Play - Sirte Pihlaja, CEO & LEGO Serious Play Facilitator E162April 09, 2024
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The one where she’s feral about support - Ashley Hayslett CX #OpenToWork E161April 02, 2024
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The one with the people heroes - Celia Fleischaker CMO at isolved E160March 26, 2024
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The one with mental health and CX - Stephanie Coradin CEO & Founder DEMBO Inc E159March 19, 2024
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The one with where she’s OG AI - Alyona Medelyan Co-Founder & CEO Thematic E158March 12, 2024
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The one with outcomes not experiences - Jermaine Edwards B2B Customer Growth Strategist E157March 05, 2024
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The one with the customer service Grandma Golden Rule - Emily Stubbs #OpenToWork E156February 27, 2024
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The one with the future of Customer Experience - Bill Staikos SVP at Medallia E155February 20, 2024
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The one with the eyes and ears of your brand - Milagros Gonzales, Ambassador Marketing Manager | Gorgias E154February 13, 2024
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The one with LinkedIn trust & confidence - Sam Stern LinkedIn Sr Mgr Customer Experience E153February 06, 2024
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The one where we amplify the CX job seeker - Adam Haesler #OpenToWork E152January 30, 2024
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The one with the CX Procenaissance - Rick Denton Host and Managing Principal at EX4CX E151January 23, 2024
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The one with the CX teenage years - Andrew Carothers Digital CX Leader Cisco Systems E150January 16, 2024
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The one with three customer loyalty tiers | Ali Cudby Co-Founder & CEO Alignmint Growth Strategies E149January 09, 2024
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The one with Content, Culture, and CX | Paul Banks Founder & Chief of Different Thinking at Javelin Content Management E148January 02, 2024
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The One with the 2023 First Class Holiday Special part 2 - Various CX Passport Guests E147December 26, 2023
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The One with the 2023 First Class Holiday Special part 1 - Various CX Passport Guests E146December 19, 2023
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The one with Spotify Customer Service - Rajiv Vellodi VP Global Customer Service Spotify E145December 12, 2023
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The one with the human experience - NYT Bestseller Joseph Michelli CEO The Michelli Experience E144December 05, 2023
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