CX Passport

👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash (or more!) of travel talk in each episode.🧳Hosted by Rick Denton, CX Passport will bring Customer Experience and industry leaders to get their best customer experience insights, stories and hear their tales from the road...whether it’s the one less traveled or the one on everyone’s summer trip list.

If you like CX Passport, I have 3 quick requests:

✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport

✅Join other “CX travelers” with the weekly CX Passport newsletter www.ex4cx.com/signup
✅Bring CX Passport Live to your event www.cxpassportlive.com

I'm Rick Denton and I believe the best meals are served outside and require a passport

Music: Funk In The Trunk by Shane Ivers

CX Passport is a podcast for customer experience professionals that focuses on the stories, strategies, and solutions needed to create and deliver meaningful customer experiences. It features guests from the world of CX, including executives, consultants, and authors, who discuss their own experiences, tips, and insights. The podcast is designed to help CX professionals learn from each other, stay on top of the latest trends, and develop their own strategies for success.

Host

Rick Denton

I’m Rick Denton, a podcaster who enjoys creating meaningful conversations. With over three years and nearly 200 episodes of CX Passport, I’ve interviewed top CX professionals from around the world. My goal is to bring stories to life through engaging questions and to create a space where guests feel valued and inspired.

I also co-host The Loud Quiet with my wife, now in its second season, where we share our journey as an empty nest couple. Whether I’m talking CX or personal stories, I craft discussions that resonate with guests and listeners alike.

My career as a CX strategist gives me the ability to ask the right questions and spark memorable conversations. Whether it’s making event guests feel like stars or engaging audiences, I know how to extract insights and keep people engaged, ensuring an unforgettable experience.

I believe the best meals are served outside and require a passport.

https://www.linkedin.com/in/rickdenton/overlay/background-image/